Roasting: We roast Sundays for each weeks' upcoming demand. Orders recieved before Sunday morning ~10:00 will be included in our calculations.
Shipping: We package on Mondays and then ship Tuesday afternoons, by Canada Post. They quote us 2-5 days anywhere in North America.
If we have to do a top-up batch or two midweek and you've an order on stack that is for one of those products, we may ship off-schedule to get you in touch with your coffee a little sooner, but Tuesday is the day we make promises around.
Returns: Because we're selling a perishable food or beverage product, we cannot guarantee returns. However, we do know there's all sorts of reasons to not enjoy a bag of coffee, so please contact us at firstname.lastname@example.org if you're not satisfied and we'll do our best to work something out.